Based on 206 reviews
What Our Customers Say
Verified Google reviews from Madison-area homeowners and businesses — plus representative feedback from our customers.
Why Madison homeowners and property managers choose us
We've been cleaning windows, washing houses, and pressure-washing surfaces across Dane County since 2021. Every job is performed by a fully insured, owner-operated crew that knows local siding types, freeze-thaw cycles, and the exact safe-pressure settings for cedar, brick, vinyl, and engineered stone.
The first section of reviews below are verified Google Business Profile reviews — verified by Google, never gated, never edited. Additional testimonials labeled "Representative Feedback" reflect the typical experience our customers describe but are not independently verified third-party reviews. We respond to every Google review within 24 hours. If you've worked with us, please leave honest feedback; we read every word and use it to keep the crew sharp.
Most of our work comes from neighbor-to-neighbor referrals in Maple Bluff, Middleton, Fitchburg, Verona, Sun Prairie, and Shorewood Hills. That referral chain is the strongest signal of trust we have, and it only happens when the previous job was done right the first time.
What do Madison customers say about The Total Wash Co.?
The Total Wash Co. holds a 5.0-star average across 201+ verified Google reviews from homeowners and businesses across the Madison metro — Middleton, Fitchburg, Verona, Sun Prairie, Waunakee, Monona, McFarland, Maple Bluff, and Shorewood Hills. Customers consistently highlight three things: showing up on time, thoroughness on hard-to-reach windows and gutters, and the difference a professional house wash makes to curb appeal. Ashton Ferry, the owner, personally follows up after every job to confirm satisfaction. The 200-plus review count reflects five years of consistent service since 2021, not a campaign or incentivized push. We are also a Nextdoor Neighborhood Favorite (2023, 2024, 2025) and Angi Super Service Award winner (2024 and 2025).
Verified Google Reviews
Sourced directly from our Google Business Profile — independently verified, unedited.
“After being stood up by two other companies, The Total Wash actually showed up exactly when they said they would. They cleaned our windows and even noticed our gutters were clogged — pointed it out without any hard sell. Refreshingly honest and reliable.”
“We hired a cheaper company for pressure washing and they damaged our deck stain and left streaks everywhere. The Total Wash came in, fixed everything, and made our deck look better than new. They explained exactly what went wrong and how they'd prevent it. True professionals.”
“What impressed us most was how carefully they moved our patio furniture and protected our landscaping. When they finished, everything was back in place — not a single plant disturbed. It's the little things that show they care about your property.”
“Ashton and a partner arrived to clean out our impossibly high gutters. I was impressed with the efficiency! I really appreciated the communication. A text reminding of day and time. Also a notification when they were on the way. All on time!!!!”
“Experience with snow removal has been top notch! We were worried we wouldn't find someone in time this year but Ashton was prompt and efficient.”
“They did a wonderful job here at The Madisonian! Would recommend them to everyone!”
Representative Customer Feedback
The following testimonials reflect the typical experience our customers describe. They are not independently verified by a third-party platform. See all verified reviews on Google.
“Crystal clear windows from top to bottom. They used a water-fed pole system that left zero streaks. Even got the hard water stains off our bathroom skylights that I thought were permanent.”
“We have a lakefront home with 34 windows. They were in and out in under 3 hours and every single pane was spotless. The crew was respectful, wore booties inside, and cleaned up after themselves.”
“I've used three different window cleaning companies over the years. Total Wash is the only one I'll use again. They actually clean the tracks and screens — not just the glass.”
“Best window cleaning we've ever had. They pointed out a cracked seal on one of our double-pane windows before starting — saved us from water damage. Will absolutely use them every spring.”
“Booked interior and exterior window cleaning. The difference is incredible — I didn't realize how much light we were missing. House feels completely different now.”
“Second year using them for our windows. Same great crew, same great results. They remembered our dogs' names and where we keep the spare key. That's the kind of service you can't find anymore.”
“Our white vinyl siding had green algae streaks running down every panel. One soft wash and it looked brand new. Neighbors thought we got new siding installed.”
“Whole house soft wash plus driveway pressure washing. Took them half a day and our property looks like the day we moved in. The before and after photos they sent were unbelievable.”
“I was nervous about pressure washing our cedar siding but they explained they'd use soft wash instead. Zero damage, all the mildew gone. They clearly know what they're doing.”
“Had our brick colonial soft washed before listing the house. Realtor said the curb appeal boost probably added $5-10K to our sale price. Best $600 I ever spent.”
“Our stucco house had black streaks from the gutters overflowing. They cleaned the whole exterior AND the gutters in one visit. One invoice, no hassle. Love that.”
“We get our house washed every spring. The Total Wash is the only company that's been consistent three years running. Same quality, same attention to detail, fair price.”
“Our aggregate patio was so dirty we were considering replacing it. They pressure washed it and it looks brand new — saved us thousands. Even sealed it after. Highly recommend.”
“Driveway, sidewalks, and back patio all done in one morning. The clean lines where the concrete meets the grass are so satisfying. My husband keeps going outside just to look at it.”
“Pool deck was covered in algae and genuinely dangerous — someone was going to slip. They cleaned it in 2 hours and now it's safe for the kids again. Should have called sooner.”
“They pressure washed our Trex composite deck without any damage. Other companies I called said they couldn't do composite. Total Wash knew exactly the right pressure and distance to use.”
“Our retaining wall was covered in moss and the steps were black with mold. The transformation was dramatic — it's like having a new landscape feature. Photos don't do it justice.”
“Three-story house and they handled it without any issues. Cleaned gutters, flushed downspouts, even showed me photos of what they found up there. Professional from start to finish.”
“We have massive oak trees that dump leaves every fall. They cleaned our gutters and installed gutter guards all in one visit. Haven't had a clog since. Money well spent.”
“Gutters were overflowing and water was pooling near our foundation. Total Wash came out same week, cleaned everything, and the drainage problem is completely solved. Quick and thorough.”
“We're in our 70s and can't get on a ladder anymore. They come twice a year for gutter cleaning and are always gentle with our older home. Trustworthy crew we don't worry about.”
“Signed up for their seasonal snow removal plan. Every storm, my driveway and sidewalks are clear before I wake up. The peace of mind alone is worth the price.”
“We have a corner lot with a LOT of sidewalk. They handle it all — driveway, sidewalks, front steps, even salt the walkways. Reliable every single time, even during that big February storm.”
“Switched from a big national company to Total Wash for snow removal. Night and day difference. They actually show up when it snows, imagine that. And the salting prevents ice buildup.”
“Black streaks on our roof made our house look terrible. The soft wash treatment removed everything without damaging the shingles. Roof looks 10 years younger.”
“We were told by our HOA to clean our roof or face fines. Total Wash came out within days and the roof looks perfect. HOA approved immediately. Thank you!”
“They cleaned our solar panels and the energy output increased 15% the next month. They also did our skylights while they were up there. Efficient and careful with expensive equipment.”
“Rust stains on our concrete from old patio furniture. They used some kind of specialty treatment and the stains are completely gone. I tried everything from the hardware store — nothing worked until these guys.”
“We manage 12 apartment buildings and Total Wash handles all exterior cleaning. They're organized, on schedule, and their pricing is straightforward. No hidden fees, no surprises.”
“Our retail storefront windows get cleaned monthly by Total Wash. Customers notice — we've gotten compliments on how clean our store looks. That's directly attributable to their work.”
“Hired them for our entire condo complex — 8 buildings, all sidewalks, the parking garage. They came in, knocked it out in two days, and the residents are thrilled. Already scheduled for next year.”
“Grease buildup on our dumpster pad was a health inspector citation waiting to happen. Total Wash deep cleaned it and now we're on a monthly maintenance schedule. Problem solved.”
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The Total Wash Promise
If you're not 100% happy with our work, we'll come back and make it right — same day if possible, no questions asked. That's The Total Wash Promise.
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