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Frequently Asked Questions

Welcome to The Total Wash Co's FAQ page! Below, we've answered some of the most common questions we receive about our exterior cleaning services. If you have any additional questions or concerns, please don't hesitate to contact us.

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Q: What services do you offer?

A: We offer a wide range of exterior cleaning services, including pressure washing, soft washing, gutter cleaning, window cleaning, and roof cleaning. We can clean any exterior surface, including siding, driveways, sidewalks, decks, patios, and more.

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Q: What is pressure washing?

A: Pressure washing is a cleaning method that uses high-pressure water to remove dirt, grime, and other debris from exterior surfaces. This technique is especially effective for cleaning concrete, brick, and other hard surfaces.

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Q: What is soft washing?

A: Soft washing is a cleaning method that uses low-pressure water and specialized cleaning solutions to clean delicate surfaces, such as vinyl siding, stucco, and wood. This technique is safer and more effective than traditional pressure washing for these types of surfaces.

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Q: Do you use environmentally friendly products?

A: Yes! We are committed to using environmentally friendly cleaning products whenever possible. Our products are biodegradable, non-toxic, and safe for use around children and pets.

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Q: How often should I have my home's exterior cleaned?

A: This depends on several factors, including your location, the type of siding you have, and the amount of foot traffic your property receives. As a general rule of thumb, we recommend having your home's exterior cleaned once a year to keep it looking its best.

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Q: Will exterior cleaning damage my home's exterior?

A: No, as long as it's done correctly. Our team is trained and equipped with the proper equipment to use a combination of low pressure and cleaning solutions for each surface we clean. We take great care to ensure that your home's exterior is not damaged during the cleaning process.

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Q: How long does it take to clean a home's exterior?

A: This varies depending on the size of your home and the services you need. We'll provide you with an estimated time frame when we give you a quote.

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Q: Do you offer a satisfaction guarantee?

A: Yes! We stand behind our work and are committed to ensuring that our customers are completely satisfied with our services. If for any reason you're not happy with our work, please let us know and we'll do everything we can to make it right.

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Q: How do I get started?

A: Getting started is easy! Just give us a call or fill out our online contact form, and we'll be happy to give you a free quote and schedule your exterior cleaning services.

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