The Total Wash Co. captures SMS consent on the final "Book Your Service" step of this quote wizard. Consent is captured via an unchecked-by-default checkbox that the customer must affirmatively click before submit. The checkbox label, rendered exactly as-is on the live form, reads:
By checking this box, I consent to receive transactional and promotional SMS messages from The Total Wash Co. at the number I provided (e.g. quote follow-ups, appointment confirmations, ETA updates, invoice reminders, review requests). Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. See our SMS Policy and Privacy Policy.
Consent is optional at the form level. Submitting the quote form without checking the box captures the phone number for inbound voice callback only — phone numbers without affirmative checkbox consent are never enrolled in any SMS list and never receive SMS from The Total Wash Co. Full program details, message types, frequency, cost disclosure, opt-in/opt-out instructions, operator name, and contact info are at /sms-policy. Reply STOP to unsubscribe at any time.