The Total Wash Promise
100% Satisfaction — Guaranteed
If you're not happy with our work, we come back and make it right — same day if possible, no questions asked. If we can't make it right, you don't pay. Backed by Ashton Ferry, owner since 2021, serving Madison and all of Dane County.
Our work speaks for itself
What is The Total Wash Promise guarantee and what does it cover?
Every job from The Total Wash Co. comes with a full satisfaction guarantee with simple, clearly stated terms. If you're not happy with the results within 48 hours of service, call or text us and we return to re-clean the affected area at no charge — scheduled same or next day. If we still can't make it right, you don't pay for that portion of the job. This covers all residential and commercial services across every city we serve in the Madison metro: Middleton, Fitchburg, Verona, Sun Prairie, Waunakee, Monona, McFarland, Maple Bluff, and Shorewood Hills. For window cleaning, the streak guarantee is specifically 48 hours. For soft wash house washing, if biological growth returns within 90 days on a freshly treated surface, we come back free.
How to Use Your Guarantee
Three simple steps. No hoops, no runaround.
Let Us Know
Call or text within 48 hours of your service. Tell us what's not right — no explanation needed.
We Come Back
We'll schedule your re-clean the same or next day. No charge, no questions.
Still Not Happy?
If we still can't make it right, you don't pay for that portion of the service. Period.
What's Covered
Every service. Every property. Every customer.
- All residential services — windows, exteriors, gutters, surfaces, seasonal
- All commercial services — buildings, parking, property management
- All service areas across Dane County
- First-time and recurring customers alike
- Simple, clearly stated terms
- Valid for 48 hours after service completion
Backed by Real Insurance
Our guarantee isn't just words — it's backed by $2 million in general liability insurance, workers' compensation on every employee, and full bonding. Your property is protected.
- $2M general liability insurance
- Workers' compensation coverage
- Fully bonded
- Certificate of Insurance on request
Don't Take Our Word for It
"Ashton arrived to clean out our impossibly high gutters. I was impressed with the efficiency! I really appreciated the communication. A text reminding of day and time. Also a notification when they were on the way. All on time!!!!"
"Experience with snow removal has been top notch! We were worried we wouldn't find someone in time this year but Ashton was prompt and efficient."
"They did a wonderful job here at The Madisonian! Would recommend them to everyone!"
Ready to See the Difference?
Every job is backed by The Total Wash Promise. Get your free quote today.
Get Your Instant Price. No Surprises.
See exact pricing in 60 seconds — no call, no pressure. No surprises, no hidden fees — just honest pricing.
What you'll receive:
- Written estimate with line-by-line pricing
- Scope of work explained — no jargon
- Scheduling options that work around your life
- Zero pressure. Take your time.
The Total Wash Promise
If you're not 100% happy with our work, we'll come back and make it right — same day if possible, no questions asked. That's The Total Wash Promise.
Get Your Instant Price
See exact pricing in 60 seconds — no phone call, no obligation. Book your date and pay online when you're ready.
Prefer to talk? (608) 360-5818