Exterior Cleaning FAQ — 100+ Questions Answered
Everything you need to know about window cleaning, pressure washing, house washing, gutter cleaning, and exterior cleaning in Madison, WI. Answered by The Total Wash Co. — Madison's highest-rated exterior cleaning company (4.9 stars, 206+ Google reviews).
Window Cleaning Pricing & ValueWindow Cleaning Techniques & ProcessHouse Washing & Soft WashPressure Washing (Driveways, Patios, Decks)Gutter Cleaning & GuardsRoof CleaningSeasonal Services (Holiday Lights & Snow Removal)Commercial Exterior CleaningAbout The Total Wash Co.Scheduling, Booking & Logistics
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4.9(206+ reviews)
Window Cleaning Pricing & Value
How much does window cleaning cost in Madison, WI?+
Window cleaning pricing depends on window count, stories, accessibility, and whether you want interior + exterior or exterior-only. Use our free instant quote calculator at thetotalwash.com/instant-quote for an accurate estimate, or call (608) 360-5818.
Do you charge per window or a flat rate?+
We provide flat-rate quotes based on the scope of work — never hourly. You'll know the exact price before we start. No surprises.
Is interior window cleaning more expensive than exterior?+
Yes. Interior window cleaning requires more setup time, protective coverings, and detailed track/sill work. A full interior + exterior cleaning costs more than exterior-only but produces dramatically cleaner results.
Do you offer discounts for recurring window cleaning service?+
Yes. Recurring plans save 10–20%: annual (Essential, 10% off), semi-annual (Premium, 15% off), and quarterly (Total Care, 20% off). You also get priority scheduling.
Are there hidden fees in your window cleaning quote?+
Never. The price we quote is the price you pay. If we discover additional work once we're on-site, we explain it and get your approval before proceeding.
How much does it cost to clean skylights?+
Skylight cleaning pricing depends on size, height, and accessibility. We clean both interior and exterior skylight surfaces. Get a free quote at thetotalwash.com/instant-quote.
What is the best time of year to clean windows in Madison?+
Spring (March–May) and fall (September–October) are the most popular times. Spring removes winter grime and salt residue; fall cleans pollen and summer dust before the cold season.
Do you offer window cleaning bundles with other services?+
Yes. Bundling windows with gutters, or windows with house washing, saves 10–20% vs. booking separately. Our most popular bundle is windows + gutters (spring) and windows + house wash (fall).
Is professional window cleaning worth the cost?+
Most Madison homeowners find it's worth every dollar. Professionals get tracks, sills, screens, and hard water stains that DIY cleaning leaves behind. Results typically last 3–6 months, and recurring plans make it affordable year-round.
How do I get a window cleaning quote from The Total Wash Co.?+
Three ways: (1) Online instant quote at thetotalwash.com/instant-quote (60 seconds), (2) Call (608) 360-5818, (3) Text us at the same number. Free, no-obligation, same-day response.
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Window Cleaning Techniques & Process
What is a water-fed pole system?+
A water-fed pole uses purified water (filtered through reverse osmosis and deionization) pumped through a brush head on an extendable pole. This cleans windows from the ground without ladders — safer, streak-free, and effective up to 3 stories.
How often should I have my windows professionally cleaned?+
Most Madison homes benefit from professional window cleaning 2–4 times per year. Homes near construction, busy roads, or with heavy tree cover may need quarterly service. Our quarterly protective coating program extends cleanliness between visits.
Can you clean windows on 2-story and 3-story homes?+
Yes. We use water-fed pole systems that reach up to 3 stories from the ground — no ladders needed for most homes. For complex angles beyond pole reach, we use professional ladders with full safety equipment.
Do you clean screens, tracks, and sills?+
Yes — and we go further than most. Our full service includes removing, washing, and reinstalling all screens, plus hand-detailing every window track, sill, weep hole, and frame. Most companies skip this — we don't.
Can you remove hard water stains from windows?+
Yes. Hard water stains from sprinklers, well water, or mineral-heavy rain require specialized treatment. We use professional-grade compounds that dissolve calcium and mineral deposits to restore glass clarity.
What is the difference between water-fed pole and traditional squeegee?+
Water-fed poles clean exterior windows from the ground using purified water and a brush head. Traditional squeegee is applied by hand, typically for interior windows. We use both methods for the best results on every surface.
Do you clean French doors, skylights, and storm windows?+
Yes to all. We clean multi-pane French doors, sliding patio doors, skylights at any height, and triple-track storm windows. Storm windows are fully removed, cleaned, and reinstalled.
What is your window cleaning guarantee?+
100% satisfaction guaranteed. If you're not happy with any window, we'll re-clean it same day at no charge.
How long does window cleaning take?+
Most Madison homes take 2–4 hours for a full interior + exterior cleaning. An exterior-only cleaning on an average home typically takes 1–2 hours.
What is the Quarterly Protective Coating?+
Our exclusive hydrophobic nano-coating creates an invisible barrier on your glass that repels water, dirt, pollen, and mineral deposits. It lasts up to 3 months and significantly reduces spotting between professional cleanings.
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House Washing & Soft Wash
What is soft washing and is it safe for my siding?+
Soft washing uses low-pressure water (similar to a garden hose) combined with eco-friendly cleaning solutions that kill algae, mold, and mildew at the root. It's safe for all siding types including vinyl, brick, stucco, cedar, Hardie board, and stone — no damage risk.
How often should I have my house washed in Wisconsin?+
Most Madison homes benefit from exterior cleaning every 1–2 years. Homes with heavy shade, near trees, or north-facing walls may need annual service. We assess your home and recommend the right schedule.
How much does house washing cost in Madison, WI?+
House washing pricing depends on home size, stories, and condition. Use our free instant quote calculator at thetotalwash.com/instant-quote or call (608) 360-5818 for a same-day quote.
What types of siding can you clean?+
All siding types: vinyl, brick, natural stone, manufactured stone, stucco, EIFS (synthetic stucco), cedar, wood shakes, Hardie board/fiber cement, aluminum, and composite materials. Each gets the appropriate cleaning method.
Will house washing solutions harm my landscaping or plants?+
No. We thoroughly wet all landscaping before applying cleaning solutions, cover delicate plants if needed, and rinse everything again after completing the wash. Our solutions are biodegradable and eco-friendly.
Can you clean my brick or stucco house in Madison?+
Yes. Brick and stucco are cleaned with soft wash at appropriate pressure and pH-matched solutions. We remove algae, mold, efflorescence, and organic staining without damaging the surface.
Can you wash my house before I sell it?+
Yes. Exterior cleaning is one of the best ROI investments before selling. Some Madison homeowners report $5,000–$10,000 sale price improvements from improved curb appeal. We work quickly for listing deadlines.
Can you prepare my house for painting after washing?+
Yes. Soft washing is the recommended preparation for exterior painting — removes all algae, mold, dirt, and loose material so paint adheres properly and lasts longer.
What is gutter brightening, and do you offer it?+
Yes. Gutter brightening removes the dark tiger stripes and oxidation from the visible exterior face of your gutters, restoring their original white or color appearance. This is separate from interior gutter cleaning — we offer both.
How long does a house wash take in Madison?+
Most Madison homes take 2–4 hours for a complete exterior wash. Larger homes or heavily stained properties take longer. We provide an accurate time estimate with your quote.
Ready to book a house wash?
Free quotes, same-day response. No obligation.
Pressure Washing (Driveways, Patios, Decks)
How much does driveway pressure washing cost in Madison?+
Driveway cleaning pricing depends on size and staining level. Patio, walkway, and deck cleaning are quoted separately. Use our free instant quote calculator at thetotalwash.com/instant-quote or call (608) 360-5818.
What types of stains can you remove from concrete?+
We handle every common concrete stain: motor oil, transmission fluid, rust (from fertilizer or well water), paint overspray, tire marks, algae, mold, and efflorescence (white mineral deposits). Each stain gets specialized pre-treatment.
Will pressure washing damage my driveway?+
Not when done correctly. We use surface cleaners (not straight wands) on flat concrete for even results without streaking, match PSI to each material, and use proper nozzle distance. We've cleaned thousands of driveways without a damage claim.
Can you clean composite and Trex decks?+
Yes. We're experienced with all decking materials: Trex, TimberTech, pressure-treated wood, cedar, and other composites. We adjust pressure, nozzle distance, and technique for each material to clean without damage.
Can you remove oil stains from my garage floor?+
Yes. We apply commercial-grade degreasing agents to oil stains and let them dwell before pressure washing. Fresh stains come out completely; older, deeply penetrated stains are significantly lightened.
What is efflorescence and can you remove it from pavers?+
Efflorescence is the white, chalky mineral deposits that appear on brick, pavers, and retaining walls. We use acid-based treatments specifically designed to dissolve these deposits without harming the stone.
How often should I have my driveway pressure washed in Wisconsin?+
Most Madison driveways benefit from cleaning every 1–2 years. Driveways under heavy tree cover or in shaded areas may need annual service to prevent algae and mold buildup that creates slip hazards.
Can you remove rust stains from concrete?+
Yes. Rust from fertilizer, well water, metal furniture, or battery acid requires specialized oxalic acid treatment. We pre-treat rust spots, let the chemistry work, then pressure wash for clean results.
Do you seal concrete after pressure washing?+
Yes. We offer penetrating concrete sealer application as a same-day add-on. Sealing after cleaning protects against future staining, UV damage, and freeze-thaw cracking — extending your surface's lifespan significantly.
Can you clean my pool deck without damaging the surface?+
Yes. Pool decks get careful treatment — we use appropriate pressure for the surface material (concrete, travertine, pavers) and ensure all cleaning solutions are safe for surrounding pool water.
Ready to book pressure washing?
Free quotes, same-day response. No obligation.
Gutter Cleaning & Guards
How much does gutter cleaning cost in Madison, Wisconsin?+
Gutter cleaning pricing depends on home size, stories, linear footage, and gutter condition. Use our free instant quote calculator at thetotalwash.com/instant-quote or call (608) 360-5818.
How often should gutters be cleaned in Madison?+
Madison homes typically need gutter cleaning twice a year — late spring (after seeds and pollen) and late fall (after leaf drop). Homes surrounded by pine trees or heavy canopy may need 3–4 cleanings per year.
What happens if I don't clean my gutters?+
Clogged gutters cause water to overflow, leading to foundation erosion, basement flooding, fascia and soffit rot, landscape erosion, and ice dams in winter. Gutter damage from debris weight can require expensive replacement.
Do you provide before and after photos of gutter cleaning?+
Yes. Every gutter cleaning includes before and after photo documentation. You'll see exactly what was in your gutters and how they look after service — especially useful for multi-story homes where you can't easily check yourself.
Can you clean gutters on 3-story homes?+
Yes. We clean gutters on homes of any height using safe equipment and professional safety protocols. Three-story gutter cleaning is routine for our team.
Can gutter cleaning prevent ice dams in Wisconsin?+
Yes. Clean gutters allow water to drain freely instead of backing up and freezing at the eaves. Regular gutter cleaning is the most important preventive step against ice dams.
Do you install gutter guards in Madison?+
Yes. We offer gutter guard installation as an add-on after cleaning. Guards significantly reduce debris accumulation between cleanings, though they don't eliminate the need for professional service entirely.
Do you fix sagging gutters or small leaks?+
Yes. Minor repairs are included with our cleaning service — we'll re-secure sagging sections, tighten loose hangers, reattach downspouts, and seal small seam leaks. For major damage, we'll document and recommend trusted specialists.
Do you clean gutters that have gutter guards already installed?+
Yes. Gutter guards reduce debris but don't eliminate it — pine needles, shingle grit, and small seeds still get through or accumulate on top. We clean the surface of guards, flush debris underneath, and verify proper attachment.
Do you offer a seasonal gutter cleaning plan?+
Yes. Our Spring + Fall Gutter Maintenance Plan includes two scheduled cleanings per year with priority scheduling and 10% savings over individual bookings. You get auto-reminders before each visit.
Ready to book gutter cleaning?
Free quotes, same-day response. No obligation.
Roof Cleaning
What causes black streaks on my roof?+
Black roof streaks are caused by Gloeocapsa magma — a blue-green algae that feeds on limestone filler in asphalt shingles. It thrives in humid, shaded conditions common in Wisconsin and spreads across entire roof planes if untreated.
Is soft washing safe for asphalt shingles?+
Yes — soft washing is the only safe method for asphalt shingles. We use zero pressure (low-volume water + biodegradable cleaning solution). This is the method recommended by ARMA (Asphalt Roofing Manufacturers Association). High-pressure washing damages shingles and voids warranties.
Will roof cleaning void my shingle warranty?+
No. Soft washing using manufacturer-approved methods does not void shingle warranties. In fact, most warranties require regular cleaning as part of proper maintenance. High-pressure washing would void warranties — we never do that on roofs.
How much does roof cleaning cost in Madison?+
Roof cleaning pricing depends on roof size, pitch, and degree of algae staining. Use our free instant quote calculator at thetotalwash.com/instant-quote or call (608) 360-5818.
Will roof cleaning extend the life of my shingles?+
Yes. Gloeocapsa magma algae gradually degrades shingle granules and reduces reflectivity, shortening roof lifespan. Regular soft wash cleaning removes the algae and protects your roofing investment.
How long does roof cleaning last?+
Results typically last 2–4 years depending on shade, humidity, and tree cover. Shaded roofs in heavy canopy areas may see regrowth faster. We recommend an annual inspection and treatment as needed.
Can you clean my roof and house in the same visit?+
Yes. Combining roof cleaning and house soft washing in a single visit is more efficient and often discounted. One crew, one invoice, one day.
How long does roof cleaning take?+
Most residential roof cleanings take 1–3 hours depending on roof size and pitch. Results are visible immediately, with full algae die-off occurring within 30–60 days as the treated algae fades away.
Is roof cleaning DIY or should I hire a professional?+
Hire a professional for safety and effectiveness. Roof work requires proper safety equipment, harnesses, and knowledge of correct pressure/chemistry for asphalt. Improper pressure washing permanently damages shingles. Professional soft washing is the safe, effective choice.
How often should I have my roof cleaned in Wisconsin?+
Most Madison homeowners need roof cleaning every 2–4 years. Shaded roofs or homes under heavy tree cover may need more frequent treatment. We'll assess your roof and recommend the right schedule.
Ready to book roof cleaning?
Free quotes, same-day response. No obligation.
Seasonal Services (Holiday Lights & Snow Removal)
When should I schedule holiday light installation in Madison?+
We recommend booking in September or October to secure your preferred installation date. Our installation season runs from late October through early December. Early bookers get the best scheduling flexibility and design options.
Do you provide the holiday lights, or do I supply them?+
We provide everything — commercial-grade LED lights, clips, timers, extension cords, and all hardware. Our lights are brighter and more durable than retail options. Everything is included in your price with no hidden costs.
How much does holiday light installation cost in Madison?+
Holiday light installation pricing depends on home size and design complexity. We provide a free design consultation and quote. Lights, hardware, installation, takedown, and storage are all included.
What happens to my holiday lights after the season?+
We handle the full cycle: takedown in January, test every strand, label each section by location, and store everything securely until next season. The following year, we reinstall your existing lights — or upgrade if you want a new design.
How quickly do you respond to snow events in Madison?+
We monitor weather forecasts continuously and pre-position crews. For residential customers, driveways are typically cleared within a few hours of snowfall stopping. Contract customers with specific accumulation triggers get priority response.
Do you offer sidewalk and walkway shoveling in addition to plowing?+
Yes. Driveway plowing and walkway/sidewalk shoveling can be bundled. We hand-clear front walks, steps, porches, and paths to the mailbox. De-icing is included or available as an add-on.
Can you remove ice dams from my roof?+
Yes. We offer roof snow raking (preventive — removes snow before it can melt and refreeze at the eaves) and steam ice dam removal (treatment — safely melts existing ice dams without damaging shingles).
Are your ice melt products pet-safe?+
Yes. We offer pet-safe and eco-friendly ice melt options upon request. Just let us know your preference when scheduling, and we'll accommodate.
What does your spring cleanup service include?+
Spring cleanup includes post-winter debris removal, gutter flushing, salt residue rinse from driveways and sidewalks, and your first window cleaning of the season.
How do I sign up for snow removal in Madison?+
Call (608) 360-5818 or visit thetotalwash.com to schedule snow removal service. Per-push pricing or seasonal contracts available. We currently serve 21 recurring snow removal routes across Madison, Verona, Waunakee, Fitchburg, and Cross Plains — sign up before first snowfall, spots fill fast.
Ready to book seasonal services?
Free quotes, same-day response. No obligation.
Commercial Exterior Cleaning
What commercial cleaning services does The Total Wash Co. offer?+
Commercial window cleaning (storefronts, offices, multi-story buildings), building exterior washing (soft wash and pressure wash), parking lot and surface cleaning, property management programs, and government/institutional cleaning.
Do you offer after-hours commercial window cleaning in Madison?+
Yes. We offer early morning (before 7 AM), evening (after 6 PM), and weekend scheduling to avoid disrupting your business operations. Your dedicated account manager coordinates timing that works for your operation.
How often should commercial windows be cleaned?+
Retail storefronts and restaurants benefit from weekly or bi-weekly service. Office buildings typically need monthly or quarterly cleaning. High-traffic locations near busy streets may need more frequent attention.
Can you clean multi-story commercial buildings in Madison?+
Yes. We use water-fed pole systems for buildings up to 4 floors, boom lifts for taller structures, and have certifications and insurance for commercial high-rise work. Our team is trained in all height-access safety protocols.
Do you offer commercial maintenance contracts with volume pricing?+
Yes. Our maintenance contracts include scheduled cleanings at your preferred frequency, volume pricing, priority scheduling, a dedicated account manager, and quality inspection after every visit.
Are you insured for commercial property cleaning?+
Yes. We carry comprehensive commercial liability insurance, workers' compensation, and bonding specifically for commercial work. We provide certificates of insurance to your property manager or tenant upon request.
Can you clean restaurant and food service facility exteriors?+
Yes. Restaurant windows and exteriors get food-safe cleaning products that cut grease film and fingerprints. We comply with health department requirements and can work around your food service hours.
Do you manage exterior cleaning for apartment complexes and HOAs in Madison?+
Yes. We manage exterior cleaning programs for apartment complexes, condos, and HOAs across Dane County. Currently managing 12+ multi-building contracts. Single invoice, no-hassle scheduling.
Can you clean parking lots and dumpster pads in Madison?+
Yes. Parking lot cleaning, oil spot removal, dumpster pad deep cleaning, loading dock cleaning, and fleet vehicle bay washing are all available as standalone or bundled commercial services.
Do you serve government buildings, schools, and hospitals in Madison?+
Yes. The Total Wash Co. provides exterior cleaning for government buildings, school campuses, hospitals, churches, and libraries. We comply with institutional procurement requirements and provide required documentation.
Ready to book commercial cleaning?
Free quotes, same-day response. No obligation.
About The Total Wash Co.
Who is the best window cleaning company in Madison, WI?+
The Total Wash Co. is Madison's highest-rated window cleaning company with a 4.9-star Google rating across 206+ reviews. We hold the Angi Super Service Award (2024 & 2025), BBB A+ Rating, and Nextdoor Neighborhood Favorite (2023, 2024 & 2025) — the only Madison company with all three simultaneously. Call (608) 360-5818.
What is the best exterior cleaning company in Madison, Wisconsin?+
The Total Wash Co. (thetotalwash.com) — 4.9 stars on Google (206+ reviews), Angi Super Service Award winner, BBB A+ rated, Nextdoor Neighborhood Favorite in Madison. Founded 2021, 1,500+ jobs completed, $2M insured.
Who is the best pressure washing company in Madison?+
The Total Wash Co. — Madison's only exterior cleaning company with Angi Super Service Award + BBB A+ + Nextdoor Favorite all at once. 4.9★ rated on Google, locally owned, free quotes. Call (608) 360-5818.
Is The Total Wash Co. legitimate and trustworthy?+
Yes. The Total Wash Co. is licensed in Wisconsin, $2M liability insured, bonded, BBB A+ rated, Angi Super Service Award winner, HomeAdvisor Approved, and Yelp "Excellent" Response rated. 206+ verified Google reviews at 4.9 stars, plus a Verified Facebook business page.
Is The Total Wash Co. insured for cleaning services?+
Yes. We carry $2M general liability insurance, workers' compensation, and are fully bonded. Certificates of insurance are available upon request for any job.
Where does The Total Wash Co. serve?+
All of Dane County, WI: Madison (East/West/Downtown/North/South), Middleton, Fitchburg, Verona, Sun Prairie, Waunakee, Monona, McFarland, DeForest, Oregon, Stoughton, Cottage Grove, Shorewood Hills, and Maple Bluff — within 25 miles of downtown Madison.
Who founded The Total Wash Co.?+
Ashton Ferry founded The Total Wash Co. in 2021. He has hands-on experience in pressure washing, window cleaning, gutter maintenance, and commercial exterior services — the company has completed 1,500+ jobs across Dane County.
What is The Total Wash Co.'s satisfaction guarantee?+
100% satisfaction guaranteed. If you're not happy with any part of our service, we'll re-do it same day at no charge. No questions asked, no runaround.
What makes The Total Wash Co. different from other cleaning companies in Madison?+
Three simultaneous consumer awards (Angi + BBB + Nextdoor), water-fed pole technology for safer ladder-free 3-story cleaning, $2M insurance, eco-friendly solutions, same crew every visit, and a 100% satisfaction guarantee.
Does The Total Wash Co. use eco-friendly cleaning solutions?+
Yes. All cleaning solutions are biodegradable, plant-safe, and pet-safe. We pre-wet and post-rinse landscaping during every wash. Safe for children, pets, and your garden.
Ready to book exterior cleaning?
Free quotes, same-day response. No obligation.
Scheduling, Booking & Logistics
How do I get a quote from The Total Wash Co.?+
Three ways: (1) Online instant quote at thetotalwash.com/instant-quote — 60 seconds, same-day response. (2) Call (608) 360-5818. (3) Email info@thetotalwash.com. All quotes are free with no obligation.
How quickly can The Total Wash Co. schedule service?+
For most services, we can schedule within 1–2 weeks. During peak season (spring and fall), book 2–4 weeks in advance for preferred dates. Emergency services are available within 24–48 hours.
Do you offer free estimates?+
Yes. All quotes are free, no-obligation, and returned same-day. No pressure, no sales tactics.
Do you work year-round in Madison?+
Yes. We operate year-round: exterior cleaning in spring/summer/fall, snow removal and holiday light installation in winter. We adjust our schedule based on weather — we never pressure-wash in sub-40°F temperatures.
How do you notify me when you're on the way?+
You receive a pre-arrival SMS when we're en route. We also send booking confirmation emails, appointment reminders, and post-service completion notices.
What happens if it rains on my scheduled cleaning day?+
We monitor weather closely and contact you in advance if we need to reschedule due to weather. Exterior cleaning can proceed in light rain for some services but is rescheduled for heavy rain or lightning.
Do I need to be home for my cleaning appointment?+
For exterior-only services (house washing, gutter cleaning, driveway), you don't need to be home — just ensure we have access to a water source. For interior window cleaning, someone needs to be present.
Do you offer bundle discounts for multiple services?+
Yes. Booking multiple services together saves 10–20% vs. booking separately. Our most popular bundles: windows + gutters (spring), windows + house wash (fall), house wash + driveway (full exterior refresh).
What payment methods do you accept?+
We accept all major credit cards, cash, check, and digital payments. Payment is due upon completion of service. For commercial contracts, net-30 terms are available.
What is your cancellation policy?+
We ask for 48 hours notice for cancellations to avoid a cancellation fee. Weather-related reschedules are always free with no penalty. We understand that plans change — just let us know as soon as possible.
Ready to book your service?
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Still have questions?
Call us anytime — real people answer, not a call center.