---
title: "The Total Wash Promise | 100% Satisfaction Guaranteed | TWC"
description: "Professional window cleaning, pressure washing & gutter cleaning in Madison, WI. Insured, 5-star rated. Free quotes — call (608) 360-5818."
url: https://www.thetotalwash.com/promise
source: https://www.thetotalwash.com/promise
generated: 2026-04-12T08:57:49.672Z
---

# The Total Wash Promise

100% Satisfaction — Guaranteed

If you're not happy with our work, we come back and make it right — same day if possible, no questions asked. If we can't make it right, you don't pay.

## How to Use Your Guarantee

Three simple steps. No hoops, no runaround.

1

### Let Us Know

Call or text within 48 hours of your service. Tell us what's not right — no explanation needed.

2

### We Come Back

We'll re-clean the area within 24 hours — same day if possible. No charge, no questions.

3

### Still Not Happy?

If we still can't make it right, you don't pay for that portion of the service. Period.

## What's Covered

Every service. Every property. Every customer.

- All residential services — windows, exteriors, gutters, surfaces, seasonal
- All commercial services — buildings, parking, property management
- All service areas across Dane County
- First-time and recurring customers alike
- No fine print, no hidden conditions
- Valid for 48 hours after service completion

## Backed by Real Insurance

Our guarantee isn't just words — it's backed by $2 million in general liability insurance, workers' compensation on every employee, and full bonding. Your property is protected.

- $2M general liability insurance
- Workers' compensation coverage
- Fully bonded
- Certificate of Insurance on request

100%

Satisfaction Rate

200 five-star Google reviews

## Don't Take Our Word for It

> "After being stood up by two other companies, The Total Wash actually showed up exactly when they said they would. They cleaned our windows and even noticed our gutters were clogged — pointed it out without any hard sell. Refreshingly honest and reliable."

Jennifer Walsh

Middleton, WI

> "We hired a cheaper company for pressure washing and they damaged our deck stain and left streaks everywhere. The Total Wash came in, fixed everything, and made our deck look better than new. They explained exactly what went wrong and how they'd prevent it. True professionals."

Marcus Thompson

Verona, WI

> "What impressed us most was how carefully they moved our patio furniture and protected our landscaping. When they finished, everything was back in place — not a single plant disturbed. It's the little things that show they care about your property."

Carol & Jim Anderson

Sun Prairie, WI

## Ready to See the Difference?

Every job is backed by The Total Wash Promise. Get your free quote today.

[Get Your Free Quote](/instant-quote)[(608) 360-5818](tel:+16083605818)

No-Obligation Quote

## Get Your Instant Price. No Surprises.

See exact pricing in 60 seconds — no call, no pressure. No surprises, no hidden fees — just honest pricing.

### What you'll receive:

- Written estimate with line-by-line pricing
- Scope of work explained — no jargon
- Scheduling options that work around your life
- Zero pressure. Take your time.

![The Total Wash Co. work truck arriving at a Madison home](/images/jobs/res-house-washing-truck-parked-outside-of-lakefront-home-showing-cool-house-an.webp)

Prefer to Talk?

[Call (608) 360-5818](tel:+16083605818)

Email Us

[info@thetotalwash.com](mailto:info@thetotalwash.com?subject=Quote%20Request%20%E2%80%94%20The%20Total%20Wash%20Co.&body=Hi!%20I'm%20interested%20in%20getting%20a%20quote%20for%20exterior%20cleaning%20services.%0A%0AProperty%20address%3A%20%0AServices%20needed%3A%20%0APreferred%20date%3A%20%0A%0AThank%20you!)

Response Time

Within 24 hours, usually same day

### The Total Wash Promise

If you're not 100% happy with our work, we'll come back and make it right — same day if possible, no questions asked. That's The Total Wash Promise.

[Ready to Book?Skip the quote — pick your services, date & pay online](/book)

### Get Your Instant Price

See exact pricing in 60 seconds — no phone call, no obligation.

See My Instant Prices

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