---
title: "Privacy Policy | The Total Wash Co."
description: "Professional window cleaning, pressure washing & gutter cleaning in Madison, WI. Insured, 5-star rated. Free quotes — call (608) 360-5818."
url: https://www.thetotalwash.com/privacy
source: https://www.thetotalwash.com/privacy
generated: 2026-04-12T08:57:49.508Z
---

# Privacy Policy

Last updated: February 28, 2026

## 1\. Information We Collect

When you use our website or request a quote, we may collect:

- Name, email address, and phone number
- Property address and service details
- Information you provide in messages or quote requests
- Usage data such as pages visited and referring URLs

## 2\. How We Use Your Information

We use your information to:

- Provide quotes and schedule services
- Communicate with you about your service requests
- Send appointment confirmations and follow-ups
- Improve our website and services
- Comply with legal obligations

## 3\. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our business (e.g., email delivery, analytics), but only as necessary to perform their functions.

## 4\. SMS/Text Messages

If you provide your phone number through our quote request form, you consent to receive service-related text messages from The Total Wash Co. These may include quote confirmations, appointment reminders, and service follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

## 5\. Cookies, Analytics & Third-Party Services

We use cookies and similar technologies to understand how visitors use our site and to improve our marketing. Specifically, we use:

- **Google Analytics 4 (GA4)** — website traffic analysis, page views, and user behavior to improve our site experience
- **Facebook/Meta Pixel** — conversion tracking and retargeting for our advertising campaigns on Facebook and Instagram. This may collect data about your activity on our site to show you relevant ads on Meta platforms
- **Brevo (formerly Sendinblue)** — email marketing and transactional email delivery. If you submit a quote request, your contact information is stored in Brevo to facilitate communication
- **Sentry** — error monitoring and performance tracking to help us identify and fix technical issues on our website. Sentry may collect technical data such as browser type, device info, and error details (no personal information is intentionally collected)

You can control cookies through your browser settings. Opting out of cookies may limit some website functionality. You can opt out of Facebook ad targeting through your Facebook ad settings.

## 6\. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

## 7\. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe.

## 8\. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

## 9\. Contact Us

If you have questions about this Privacy Policy, contact us at:

The Total Wash Co.  
Email: [Email Us](mailto:info@thetotalwash.com)  
Phone: [(608) 360-5818](tel:+16083605818)

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